Application for Mental Health Consultation with Scheduling Function at the Counseling Guidance of Universitas Teknologi Yogyakarta
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Abstract
This study developed a mobile-based mental health consultation application at Universitas Teknologi Yogyakarta (UTY) to offer both online and offline counseling services for students. The tool incorporates two primary features online consultations and offline consultation scheduling, designed to improve students' access to mental health support. The system utilizes Flutter for cross-platform mobile application development, Firebase for data management, and Node.js for backend services. The study employs a Research and Development (R&D) methodology encompassing needs analysis, system design, implementation, and testing. The results indicate that the application successfully mitigates obstacles such time limitations, stigma, and restricted accessibility, hence enhancing student involvement with mental health services. The Self-Reporting Questionnaire 20 (SRQ-20) serves as a mental health screening instrument within the application, enabling students to evaluate their mental health status. This program aims to deliver a thorough and accessible solution for mental health counseling at UTY and may serve as a prototype for other universities.
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Section
Articles
References
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[19] G. Wisnu, C. Bagaskara, A. Voutama, and A. A. Ridha, ‘Perancangan Tampilan Antarmuka Aplikasi Self-Care Berbasis Mobile Untuk Mengatasi Kesehatan Mental Dengan Metode Design Thinking’, Information Management For Educators And Professionals, vol. 7, no. 2, pp. 124–133, 2023.
[20] G. Theophillia and C. Chandra, ‘Perancangan Aplikasi Kesehatan Mental berbasis Mobile Menggunakan Metode Design Thinking’, Journal of Digital Ecosystem for Natural Sustainability (JoDENS), vol. 3, no. 2, pp. 2798–6179, 2023.
[21] F. A. Muhammad, A. Putra Kharisma, and R. S. Sianturi, ‘Perancangan User Experience Aplikasi Konsultasi Kesehatan Mental Online di Masa Pandemi berbasis Mobile menggunakan Metode Design Thinking’, 2022. [Online]. Available: http://j-ptiik.ub.ac.id
[22] H. A. Nur et al., ‘Kesehatan Mental Mahasiswa Dalam Proses Pembelajaran Daring Selama Pandemi COVID-19’, Mar. 2023.
[23] M. Z. Saefurrohim, I. Zainafree, M. A. Fitrah, and D. N. D. Utomo, ‘WHO SRQ-20 Outcomes in Mothers of Children 6-23 Months By Fecal Disposal and Drinking Water Source Factors’, Nov. 2024. [Online]. Available: https://e-journals2.unmul.ac.id/
[2] M. Rifqi Atsani and G. T. Anjari, ‘Telemedicine Sebagai Platform Konsultasi Kesehatan Mental di Era Industri 4.0’, Assertive: Islamic Counseling Journal, vol. 02, no. 1, 2023.
[3] Alfina Damai Yanti, H. L. Sagita, and R. T. Cindy, ‘Aplikasi Kesehatan Online Sebagai Alternatif Media Konsultasi Bagi Para Penderita Kesehatan Mental’, Oct. 2022.
[4] R. Sarfika et al., ‘CARADDE: Jurnal Pengabdian Kepada Masyarakat Deteksi Dini Masalah Kesehatan Mental pada Remaja dengan Self-Reporting Questionnaire (SRQ-29) Kata Kunci: History Article’, Jurnal Pengabdian Kepada Masyarakat, 2023, doi: 10.31960/caradde.v5i3.1753.
[5] S. N. Sugandi, F. Ananda, L. Magdalena, and M. Hatta, ‘Aplikasi Layanan E-Counseling Mental Health (MECARE) dengan Pendekatan Agile Scrum’, 2022.
[6] C. E. Prasetio, A. Triwahyuni, and A. G. Prathama, ‘Psychometric Properties of Self-Report Questionnaire-20 (SRQ-20) Indonesian Version’, Jurnal Psikologi, vol. 49, no. 1, p. 69, Apr. 2022, doi: 10.22146/jpsi.69782.
[7] C. E. Prasetio, A. Triwahyuni, and A. G. Prathama, ‘Psychometric Properties of Self-Report Questionnaire-20 (SRQ-20) Indonesian Version’, Jurnal Psikologi, vol. 49, no. 1, p. 69, Apr. 2022, doi: 10.22146/jpsi.69782.
[8] M. Kartika Sari, E. Arik Susmiatin, P. Studi Sarjana Keperawatan, and S. Karya Husada Kediri, ‘Jurnal Ilmiah STIKES Yarsi Mataram Deteksi Dini Kesehatan Mental Emosional pada Mahasiswa’, 2023. [Online]. Available: http://journal.stikesyarsimataram.ac.id/index.php/jik
[9] Kementerian Kesehatan RI, ‘Keputusan Menteri Kesehatan Republik Indonesia’, 2025.
[10] K. Saha, A. Yousuf, R. L. Boyd, J. W. Pennebaker, and M. De Choudhury, ‘Social Media Discussions Predict Mental Health Consultations on College Campuses’, Sci Rep, vol. 12, no. 1, Dec. 2022, doi: 10.1038/s41598-021-03423-4.
[11] D. Dara Safitri, A. Widodo, P. Studi Keperawatan, F. Ilmu Kesehatan, and U. Muhammadiyah Surakarta, ‘Analisis Validitas Self-Reporting Questionnaire (SRQ) terhadap Kesehatan Mental pada Remaja’, vol. 5, no. 1, 2024.
[12] F. A. Muhammad, A. Putra Kharisma, and R. S. Sianturi, ‘Perancangan User Experience Aplikasi Konsultasi Kesehatan Mental Online di Masa Pandemi berbasis Mobile menggunakan Metode Design Thinking’, 2022. [Online]. Available: http://j-ptiik.ub.ac.id
[13] K. Wulandari and A. Voutama, ‘Perancangan UI Aplikasi Konsultasi Kesehatan Mental Berbasis Mobile Menggunakan Metode User Centered Design (UCD)’, Juli, 2023, [Online]. Available: https://ojs.trigunadharma.ac.id/index.php/jsk/index
[14] F. A. Muhammad, A. Putra Kharisma, and R. S. Sianturi, ‘Perancangan User Experience Aplikasi Konsultasi Kesehatan Mental Online di Masa Pandemi berbasis Mobile menggunakan Metode Design Thinking’, 2022. [Online]. Available: http://j-ptiik.ub.ac.id
[15] K. Wulandari and A. Voutama, ‘Perancangan UI Aplikasi Konsultasi Kesehatan Mental Berbasis Mobile Menggunakan Metode User Centered Design (UCD)’, Juli, 2023, [Online]. Available: https://ojs.trigunadharma.ac.id/index.php/jsk/index
[16] D. M. Putri, M. V. Adil, I. Artikel, and K. Kunci, ‘Desain UI / UX SIAKAD dengan Metode Design Thinking pada Universitas Katolik Indonesia Santu Paulus Ruteng’, no. 204, pp. 383–392, 2023.
[17] R. F. Setiawan, S. Widodo, and A. Zulkarnain, ‘Perancangan Desain User Interface dan User Experience pada STIKI PMB Online dengan Menggunakan Metode User-Centered Design’, J-Intech, vol. 9, no. 01, pp. 28–41, 2021, doi: 10.32664/j-intech.v9i01.589.
[18] S. Situmorang and W. Sri Utami, ‘Android-Based Mental Health Consultation Application (Case Study : UTY)’, vol. 14, no. 1, 2024, doi: 10.30700/sisfotenika.v14i1.414.
[19] G. Wisnu, C. Bagaskara, A. Voutama, and A. A. Ridha, ‘Perancangan Tampilan Antarmuka Aplikasi Self-Care Berbasis Mobile Untuk Mengatasi Kesehatan Mental Dengan Metode Design Thinking’, Information Management For Educators And Professionals, vol. 7, no. 2, pp. 124–133, 2023.
[20] G. Theophillia and C. Chandra, ‘Perancangan Aplikasi Kesehatan Mental berbasis Mobile Menggunakan Metode Design Thinking’, Journal of Digital Ecosystem for Natural Sustainability (JoDENS), vol. 3, no. 2, pp. 2798–6179, 2023.
[21] F. A. Muhammad, A. Putra Kharisma, and R. S. Sianturi, ‘Perancangan User Experience Aplikasi Konsultasi Kesehatan Mental Online di Masa Pandemi berbasis Mobile menggunakan Metode Design Thinking’, 2022. [Online]. Available: http://j-ptiik.ub.ac.id
[22] H. A. Nur et al., ‘Kesehatan Mental Mahasiswa Dalam Proses Pembelajaran Daring Selama Pandemi COVID-19’, Mar. 2023.
[23] M. Z. Saefurrohim, I. Zainafree, M. A. Fitrah, and D. N. D. Utomo, ‘WHO SRQ-20 Outcomes in Mothers of Children 6-23 Months By Fecal Disposal and Drinking Water Source Factors’, Nov. 2024. [Online]. Available: https://e-journals2.unmul.ac.id/