J-INTECH ( Journal of Information and Technology) https://jurnal.stiki.ac.id/J-INTECH <p><strong>J-Intech (Journal of Information and Technology)</strong> merupakan jurnal yang diterbitkan oleh Lembaga Penelitian &amp; Pengabdian kepada Masyarakat (LPPM), Sekolah Tinggi Informatika dan Komputer Indonesia Malang. Ruang lingkup jurnal ini pada bidang Teknik Informatika, Sistem Informatika, dan Manajemen Informatika. Tujuannya guna mengakomodasi kebutuhan akan perkembangan Teknologi Informasi . J-Intech terbit setahun dua kali, yaitu Juni dan Desember dengan ISSN (print) : 2303-1425 dan ISSN (online) : 2580-720X. dan telah memiliki DOI <a href="https://doi.org/10.32664/j-intech" target="_blank" rel="noopener">https://doi.org/10.32664/j-intech</a></p> LPPM STIKI MALANG en-US J-INTECH ( Journal of Information and Technology) 2303-1425 Package Reception Security System Using Face Recognition and Comparison Algorithms Method with Rasberry Pi Based on Internet of Things https://jurnal.stiki.ac.id/J-INTECH/article/view/1162 <p><em>In this research will use a Raspberry Pi for face processing. Raspberry Pi was chosen because the facial recognition process requires larger CPU processing. Then for input, use a webcam. Then it will be processed by the Raspberry Pi which will then open the door lock and the package can be taken by the buyer. Research Objective "a package receiving sistem using face recognition and comparison algorithms with a Raspberry Pi based on the internet of things" can make it easier for recipients to receive packages safely when the package recipient is not at home. As a result of this research, the author completed several things that became reference points to get maximum results with the most efficient model design possible. This sistem uses a webcam as input which is then processed using a comparison algorithm to compare the registered photos with the frames obtained from the webcam. Then the results will be sent to the website for anyone who tries to open the goods receipt safe to see.</em></p> Frisca Nurul Azmi Tjut Awaliyah Z M Iqbal Suriansyah ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0/ 2024-06-07 2024-06-07 12 1 1 13 10.32664/j-intech.v12i1.1162 UI/UX Design for Clothing Sewing Services Using a Design Thinking Approach in Malang City https://jurnal.stiki.ac.id/J-INTECH/article/view/1150 <p><em>The development of technology greatly affects the needs of life and the way people think, especially the development of technology software. This then makes the development of User Interface (UI) and User Experience (UX) need to be a concern. Currently, the number of tailors in Malang City is increasing and has different specialties, and consumer demand is also increasing so that to get a sewing place, customers must take the time and come directly to the tailor. The problem is, not everyone can find out all the locations of sewing places around his house and whether the sewing place can still accept customers or not. This research aims to design a prototype application of clothing sewing services in Malang City and to provide information on clothing sewing services that can meet the needs of the community. Researchers use the Application of Design Thinking because it is able to produce more innovative and effective solutions in designing products or services and use the figma application to design prototypes. The testing process is carried out online using Maze Design as a test on interface design and System Usability Scale (SUS) which aims to measure user perceptions of interface usability. The test results using SUS (system usability scale) obtained an average value of 71.38, so it can be concluded that the system is well received.</em></p> Everista Richarda Lefteuw Viry Puspaning Ramadhan ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0/ 2024-06-28 2024-06-28 12 1 14 22 10.32664/j-intech.v12i1.1150 Combination of Rank Reciprocal Method and Composite Performance Index for Promotion Decision Support System https://jurnal.stiki.ac.id/J-INTECH/article/view/1199 <p><em>Dalam konteks globalisasi dan persaingan bisnis yang ketat, promosi jabatan merupakan aspek strategis yang esensial bagi kelangsungan hidup dan pertumbuhan organisasi. Keputusan promosi yang objektif dan merata tidak hanya meningkatkan motivasi karyawan tetapi juga memaksimalkan potensi sumber daya manusia, meningkatkan produktivitas organisasi. Namun, penilaian kelayakan kandidat untuk promosi seringkali dihadapkan pada tantangan evaluasi kriteria yang kompleks dan subjektif. Penelitian ini bertujuan untuk mengembangkan Sistem Pendukung Keputusan (SPK) untuk promosi jabatan yang mempermudah pengambil keputusan menentukan pilihan yang objektif dan efisien dengan menggabungkan metode Rank Reciprocal (RR) dan Composite Performance Index (CPI). Metode RR mengurangi bias penilaian subjektif dengan memberikan bobot terbalik berdasarkan peringkat kriteria, sedangkan CPI mengintegrasikan berbagai dimensi kinerja menjadi satu indeks komprehensif, memungkinkan evaluasi holistik dari setiap kandidat. Output hasil perhitungan SPK yang diperoleh secara manual dalam studi kasus sesuai dengan output sistem, menunjukkan keabsahan perhitungan sistem. Disamping itu, hasil pengujian menggunakan pendekatan black-box testing juga memperlihatkan kemampuan sistem dalam menjalankan fungsinya dengan baik.</em></p> Dedy Alamsyah Arief Herdiansah Hamid Wijaya Hengki Rusdianto ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0/ 2024-06-30 2024-06-30 12 1 23 35 10.32664/j-intech.v12i1.1199 Development of Public Service Complaint System Using Rapid Application Development (RAD) Methodology https://jurnal.stiki.ac.id/J-INTECH/article/view/1201 <p><em>The digital era has demanded efficient and responsive public services as a fundamental need for society, including in the aspect of service complaints. With the village office acting as an intermediary between the government and the public, challenges such as convoluted complaint procedures, lack of transparency, and resource limitations hinder the provision of responsive services. This research aims to address these issues through the development of a community service complaint system based on a website using the Rapid Application Development (RAD) method. RAD method was chosen for its ability to develop systems efficiently, with active user involvement, ensuring the system meets user needs. The research outcome is a community service complaint system based on a website, allowing the public to easily submit complaints, monitor their status, and view responses, while enabling officers to manage complaint data and provide direct responses. Usability testing of the system yielded an average score of 90.83%, indicating a high level of user satisfaction.</em></p> Yanuardi Yanuardi Lukman Azhari Alfry Aristo Jansen Sinlae Allan Desi Alexander ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0/ 2024-06-30 2024-06-30 12 1 36 48 10.32664/j-intech.v12i1.1201 Decision Support System Using WASPAS Method for Business and Financial Management Application Selection https://jurnal.stiki.ac.id/J-INTECH/article/view/1214 <p><em>In dynamic and complex business environments, effective management is crucial, particularly in the use of business and financial applications. However, the plethora of available applications makes selecting the right one a complicated and time-consuming process. Users must review each application before making a decision, which is often difficult and lengthy due to a lack of comprehensive understanding of all available options. This research aims to develop a Decision Support System (DSS) utilizing the WASPAS (Weighted Aggregated Sum Product Assessment) method to facilitate the selection of ideal business and financial management applications and streamline the decision-making process. The WASPAS method is chosen for its ability to evaluate various alternatives by combining weighted sum and weighted product approaches, resulting in a more balanced and objective evaluation. This research produces a system capable of performing automatic calculations using the WASPAS method and presenting the best alternative recommendations in the form of rankings. Additionally, the DSS developed achieved an average usability score of 91.25%, indicating that the system is user-friendly and suitable for implementation</em></p> Idrus Ramadhan Nurhasan Nugroho Hadi Kurniawanto Joni Warta ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0/ 2024-06-30 2024-06-30 12 1 49 61 10.32664/j-intech.v12i1.1214